Most of the appointments in the healthcare setup (hospitals / clinics / diagnostic centers) are taken over the phone. It requires a dedicated front office team. Administrators face challenges like unattended calls, longer wait time, holidays or non-business hours calls go unattended, patients no show ups etc.
Our AI driven appointment system provides a virtual front office, which is
available for patients 24x7 all year around.
Some of the advantages are:
How it works
All the calls are attended by our AI. After appointment, a link is sent for patients to upload referral form. System makes screening & preparation calls to ensure patients are prepared for the examination.
Our AI also performs post procedure nurse call for contrast examination.
Meet Olivia
Our virtual front office assistant
Meet Olivia
Our virtual front office assistant
Designed for multiple purposes, Olivia has been designed to understand different contexts, accents and can be deployed in a wide range of scenarios for your appointment booking.
General Physicians
Dental Clinics
Skin
Clinics
Imaging Centers
Labs
General Physicians
Dental Clinics
Skin
Clinics
Imaging Centers
Labs
OMNI CHANNEL
WhatsApp & Web Bot appointments
We provide multi-channel engagement for patients, which range from mobiles, tablets and PC’s. Olivia our intelligent bot interacts with the patients and help them make booking and also send post boking confirmations.
Extending care to the patients @home is a need of the hour. Hospitals have been struggling to provide active support to their patients once they are discharged. Our patient engagement platform has been designed to provide daily help to the patients at home. It makes daily conversation with your patients to check their signs & symptoms, remind them about drugs, help them with exercise and diet plans etc. The system picks up early warning signals and alerts with to the hospital.
Extending care to the patients @home is a need of the hour. Hospitals have been struggling to provide active support to their patients once they are discharged. Our patient engagement platform has been designed to provide daily help to the patients at home. It makes daily conversation with your patients to check their signs & symptoms, remind them about drugs, help them with exercise and diet plans etc. The system picks up early warning signals and alerts with to the hospital.
How it works
Olivia is smart enough to build the monitoring plan from patient’s discharge content and discharge summary. The system supports nearly all specialities for example: Cardiology, Neurology, Oncology etc. After the monitoring plan has been approved by hospital discharge team, the system makes daily connect with patients.
Testimonials
Contact Us
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